Statement of Privacy

Greening Australia Group Privacy Policy

Greening Australia Limited ACN 002 963 788 and its subsidiaries (Greening Australia, we or us) is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your personal information.

We are bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act).  The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your personal information.  Personal information is information or opinions that are recorded about you where your identity is apparent, or able to be ascertained from the information provided.


1.     Why and how we collect personal information

Greening Australia collects information that is necessary for the operation of the activities and services we provide to you and the community.

Greening Australia may collect personal information in relation to:

  • Donors, Members, Supporters and Subscribers;
  • Landholders and Seed Collectors;
  • Suppliers and Customers;
  • Contractors;
  • Volunteers;
  • Students;
  • Staff;
  • Employment applicants; and
  • Other parties we deal with.

Personal information is collected via a number of sources including:

  • Greening Australia website forms and queries;
  • Email and electronic forms;
  • Telephone and hardcopy forms;
  • Surveys and research collection;
  • Database portals; and
  • Recording of virtual meetings/workshops.

We will not collect personal information about you unless you choose to provide such information and when we collect personal information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.  Where reasonable and practicable to do so, we will collect your personal information only from you.  However, in some circumstances we may be provided with information by third parties.  In  such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

2.     What information we collect

The nature and type of information we collect depends on the context and the nature of your interactions with us.  The personal information may include:

  • name, date of birth (when necessary), contact details (including address, email and telephone);
  • bank or credit card details, when required for making or receiving a payment including donations and membership fees;
  • if attending a Greening Australia event, we may request emergency contact details and other relevant information such as in relation to food allergies;
  • information about your use of our goods and services; and
  • employment applications.

When using Greening Australia’s websites, data is collected on your server’s address, date and time of visit, pages accessed and documents downloaded.  This data does not include any personal information.

3.     How personal information is used and disclosed

Personal information is used for the primary purpose outlined above, or, where you have consented for your information to be used for another purpose, we may use it for that purpose.

Personal information may be used for providing you with information relating to Greening Australia’s activities including promotional material, newsletters and donation requests.  If you did not sign up for these communications and/or no longer wish to receive them, you may ‘opt-out’ at any time (see Section 8 – ‘Opt Out of Communications’).

Your personal information may be disclosed:

  • to third parties where you consent to the use or disclosure;
  • to government departments, law enforcement and regulatory authorities where relevant (as permitted under the APPs); and
  • where required or authorised by

Greening Australia may also provide personal information, or access to information, to its agents such as technology services providers, legal advisors or consultants when it is necessary for the provision of services.  Any agents that have access to personal information collected by Greening Australia are required to follow this policy.

4.     Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Greening Australia may collect relevant sensitive information where necessary, which will only be used by us:

  • for the primary purpose for which it was obtained;
  • with your consent; or
  • where required or authorised by

5.     Security of Personal Information

Your personal information is securely stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.  When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information. However, most of the personal information is or will be stored in files which will be kept by us for a minimum of 7 years.  Personal information relating to Registered Training Organisation activities will be kept for a minimum of 30 years.

6.     Access to your Personal Information

You may access the personal information we hold about you and to update and/or correct it, subject to certain exceptions.  If you wish to access your personal information, please contact our Privacy Officer using the contact details in Section 9 ‘Who to Contact’.  In order to protect your personal information, we may require identification from you before releasing the requested information.

7.     Maintaining the Quality of your Personal Information

It is important to us that your personal information is up to date. We will take reasonable steps to make sure that your personal information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

8.     Updating Communication Preferences

Communication preferences may be updated at any time on our websites.  If you no longer wish to receive communications from Greening Australia, you may also ‘opt out’ at any time, by using the unsubscribe link at the bottom of email communications.  Alternatively, contact our Privacy Officer using the contact details in Section 9 ‘Who to Contact’.

9.     Who to Contact

If you have any queries or concerns about our Privacy Policy please contact us at:

Greening Australia Limited

Privacy Officer

Level 3, 349 Collins St

Melbourne VIC 3000

Email: [email protected]